Pizza 4P's

Pizza 4P's is Vietnam-based Japanese Italian pizza restaurant.

Problems

Enterprise problems before using OnWheel solution

D2D deliverys service

Switching to use door-to-door delivery service by internal drivers and 3PLs while maintaining a great customer experience at 4P's.

Cost optimization

In need of optimizing effectively coordinating in-house and 3PL (third-party logistics) resources, to ensure 100% fulfillment rate with optimal cost.

Order processing

Do not apply automation to coordinate orders for the whole chain of stores in 1 special procedure.

Customer experience

Increasing the experience and digital interaction with customers from ordering to receiving goods and evaluating.

Optimization
Easy to use
Digitization
13454503_5215545.jpg

Solutions

Auto-fallback solution

Auto-fallback solution allows orders to be transferred automatically to group of in-house drivers and 3PL (Third-party logistics) drivers (Ahamove) if the order is not confirmed within the time allowed

Auto-Assign Drivers

Automatically coordinating orders solution can be divided into several stages: Let the driver self-receive, the management staff can combine orders or auto-assign orders, and even add on other orders for the drivers to maximize their productivity, one administrator can manage coordination for the whole chain system.

Result

100%Order’s fulfillment rate
50%Lead time
1.5xFaster