An Cuong Wood

An Cuong Wood Working JSC is one of leading companies in wood-working and decorative materials in Vietnam and the region, located in Ho Chi Minh, Vietnam.

Problems

Enterprise problems before using OnWheel solution

Resource management

An Cuong's Warehouse’ needs: 4-5 coordinators to arrange the delivery vehicles together with 3-4 data workers to issue the shipping orders and collect data for the calculation of shipping costs.

Time management

It takes tons of time for the coordinating team to receive & answer the call to inform the sales team on the order status on a daily basis.

Traditional operation model

There is no tool to manage and optimize the time, fuel, and overtime status of the driver team.

Optimization
Easy to use
Digitization
14657669_2011.i121.002_isometric everyday stress illustration.jpg

Solutions

Route Optimization

Facilitating the route optimization, so it is time-saving to calculate, arrange, match the route & the direction of the coordination team

Tracking Realtime

Route management during the delivery stages and therefore easy control on the time & fuel,...

Navigation and directions

Supporting navigation function & directions for drivers

Digitizing

Digitalization the delivery to better the management

Result

70%Digitalizing process
40%Operation workload

Launching OnWheel has solved many traditional operational problems that An Cuong is facing.

  • Digitalizing the traditional process of answering calls, saving 70-80% of operation time, so that the coordinators can focus on expediting the delivery.
  • Simplifying the procedure, optimizing 30-40% of the manpower to coordinate and arrange delivery vehicles for the cost-effective purpose.
  • Maximizing the fleet capacity as well as restrain negatives in the delivery coordination department
  • Monitoring the whole delivery status of their system
  • Allowing customers to easily keep track of the whole order status
  • New drivers can easily make a delivery on account of navigation and directions, reduce lead time and minimize the disturbance to customers to enhance customer experience