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LMS SOLUTIONS FOR RETAILER

Launching LMS OnWheel solutions at Hypermarkets (Hyper GO!)
in 35 locations across Vietnam's major cities

Problems

Enterprise problems before using OnWheel solution

Driver management

Manual driver management, supermarkets operate drivers by experience with no incentive policy for shippers.

Order processing process

Traditional order process and manual dispatch which makes it difficult to measure and manage only around 50% of operating metrics and customer experience.

Standardization of management processes

Wide supermarket system, spreading across the country and with each area having different operating procedures which leads to a complex system.

Optimization
Easy to use
Digitization
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Solutions

Optimization

Optimize operations and operating time, manage people according
to the system, save time and resources

Dashboard

Measuring and managing 100% operating metrics and customer experience (higher 50% than previous time) through operating dashboards built specifically for Central Retail.

Route Optimization

Increasing in-house drivers productivity up to 50% by smart order assignment, using route optimization technology and effective COD management system

Digitizing

Digitizing 100% of driver’s activities such as recruitment, training and troubleshooting.

Stability

Guaranteeing monthly uptime at least 99.99%.

Result

50%Measuring operation index
70%Coordination and management workload
1.5xShipper Faster